About Voicent Predictive Dialer
Predictive dialer and semi automatic dialer for telemarketing campaign. Supports SIP based VOIP, Skype and traditional phones. Automatic dialing can play audio messages, transfer calls, and record conversations just by...
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.
AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.
The key features of this program's Predictive Dialing mode include:
-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents
Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.
General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.
Previous Versions
Here you can find the changelog of Voicent Predictive Dialer since it was posted on our website on 2015-04-28 03:00:00.
The latest version is 9.0.5 and it was updated on 2024-04-23 08:33:53. See below the changes in each version.
Voicent Predictive Dialer version 9.0.5
Updated At: 2013-10-23
Changes: Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Voicent Predictive Dialer version 5.1.0
Updated At: 2007-03-25
Changes: new product release
Disclaimer
External Download
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